Course
Certified Support Technician (CCST) - Networking
Overview
Course Description 📄
Welcome to the Certified Support Technician (CCST) – Networking course by Pennant Education!
Prerequisite
None
The “Cisco Certified Support Technician (CCST) – Networking” course provides an introduction to foundational networking concepts and skills. Covering essential topics such as network types, protocols, IP addressing, troubleshooting, and best practices for network management, this program equips learners with the knowledge needed to manage and support networks effectively. It is designed for individuals aiming to begin a career in networking or enhance their understanding of network operations, preparing them for the CCST Networking Certification Exam.
Learning Formats 🎓
Build a strong understanding of networking concepts including network types, protocols, IP addressing, and foundational network management principles.
Develop the skills to identify and resolve common networking issues, implement network configurations, and ensure reliable network performance.
Prepare for the CCST Networking Certification Exam, laying the groundwork for further certification and roles in IT support, network administration, and engineering.
Encourage problem-solving and analytical skills necessary for troubleshooting networking challenges in real-world scenarios.
Key Features
Course Highlights ✨
Conceptual Clarity
Understand and apply foundational networking concepts, such as protocols, IP addressing, and network infrastructure components.
Skill Enhancement
Evaluate and troubleshoot common networking issues, configure basic network setups, and maintain system reliability and security.
Innovative Application
Design, maintain, and support small to medium-sized networks, preparing for more advanced roles in network administration and IT support.
Problem-Solving Proficiency
Enhance capacity to address and solve network-related problems, supporting career advancement in networking and related fields.
Program
Roadmap
- Network Types
- Data Transmission
- Bandwidth and Throughput
- Clients and Servers
- Network Components
- ISP Connectivity
- Wireless Network
- Mobile Device Connectivity
- Home Network Basics
- Network Technologies in the Home
- Wireless Standards
- Communication Protocols
- Communication Standards
- Network Communication Models
- Network Media Types
- Encapsulation and the Ethernet Frame
- The Access Layer
- Introduction
- Purpose of an IPv4 Address
- The IPv4 Address Structure
- Introduction
- IPv4 Unicast, Broadcast, and Multicast
- Types of IPv4 Addresses
- Network Segmentation
- Introduction
- IPv4 Issues
- IPv6 Addressing
- Static and Dynamic Addressing
- DHCPv4 Configuration
- Network Boundaries
- Network Address Translation
- MAC and IP
- Broadcast Containment
- The Need for Routing
- The Routing Table
- Create a LAN
- TCP and UDP
- Port Numbers
- The Client Server Relationship
- Network Application Services
- Domain Name System
- Web Clients and Servers
- FTP Clients and Servers
- Virtual Terminals
- Email and Messaging
- Troubleshooting Commands
- Reliable Networks
- Hierarchical Network Design
- Cloud and Cloud Services
- Virtualization
- Binary Number System
- Hexadecimal Number System
- Ethernet
- Ethernet Frames
- Ethernet MAC Address
- The MAC Address Table
- Network Layer Characteristics
- IPv4 Packet
- IPv6 Packet
- IPv4 Address Structure
- Address Resolution
- DNS Services
- DHCP Services
- Transportation of Data
- TCP Overview
- UDP Overview
- Port Numbers
- TCP Communication Process
- Reliability and Flow Control
- UDP Communication
- IOS Navigation
- The Command Structure
- View Device Information
- Basic Switch Configuration
- Configure Initial Router Settings
- Secure the Device
- Configure the Default Gateway
- ICMP Messages
- Ping and Traceroute Testing
- Purpose of the Physical layer
- Physical Layer Characteristics
- Copper Cabling
- UTP Cabling
- Fiber-Optic Cabling
- Topologies
- Media Access Control Methods
- How a Host Routes
- Routing Tables
- IPv6 Address Types
- GUA and LLA Static Configuration
- Dynamic Addressing for IPv6 GUAs
- Dynamic Addressing for IPv6 LLAs
- IPv6 Multicast Addresses
- Neighbor Discovery Operation
- Cisco Switches
- Switch Speeds and Forwarding Methods
- Switch Boot Process
- Cisco Routers
- Router Boot Process
- The Troubleshooting Process
- Physical Layer Problems
- Troubleshoot Wireless Issues
- Common Internet Connectivity Issues
- Customer Support
- Diagnostics and Troubleshooting Methodologies
- Network Documentation
- Help Desks
- Troubleshoot Endpoint Connectivity
- Troubleshoot a Network
- Troubleshoot Connectivity Remotely
- Common Threats
- Deception
- Cyber Attacks
- Wireless and Mobile Device Attacks
- Application Attacks
- Security Foundations
- Access Control
- Defending Systems and Devices
- Antimalware Protection
- Firewalls and Host-Based Intrusion Prevention
- Secure Wireless Access
Interested in Courses? Get in Touch!
Department Contact
- NYC
- (+62)21-2002-2012
- hello@yourdomain.tld
- Mon - Fri : 09.00-17.00
